Privacy Policy

Holistic Underground ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and share your information when you visit our website, interact with our services, or engage with us in any capacity. This Privacy Policy complies with the California Consumer Privacy Act (CCPA) and other applicable U.S. privacy laws.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

1.1 Personal Information We may collect personal information you provide directly to us, such as:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Payment information (for donations or service fees)

  • Volunteer or member data (for those participating in our programs)

1.2 Donor Information We collect and process donor information, including payment details, to facilitate secure donations. This information is shared only with trusted third-party payment processors.

1.3 Automatically Collected Information When you use our website, we automatically collect information such as:

  • IP address

  • Browser type and version

  • Pages visited

  • Time and date of your visit

  • Referring/exit pages

1.4 Cookies and Tracking Technologies We use cookies and similar tracking technologies to enhance your experience and analyze website usage. This includes tools such as Google Analytics. For more details, review Google’s Privacy Policy. You may adjust your browser settings to disable cookies; however, some website features may not function properly.

2. How We Use Your Information

We use your information for the following purposes:

  • To provide and improve our services

  • To process donations or transactions

  • To respond to inquiries and provide support

  • To send newsletters, updates, or promotional materials (with your consent)

  • To ensure the security of our website

  • To support training and development initiatives internally

3. Sharing Your Information

We do not sell your personal information. However, we may share your information with:

  • Service providers, such as payment processors and email marketing platforms

  • Legal authorities, when required to comply with applicable laws

  • Third parties, with your explicit consent

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law. Data from our fiscally sponsored projects, volunteers, members, and clients may be retained as necessary for training and development purposes.

5. Your Rights Under the CCPA

If you are a California resident, you have the following rights:

  • Right to Know: Request access to the personal information we collect about you.

  • Right to Delete: Request the deletion of your personal information.

  • Right to Opt-Out: Choose not to have your personal information sold (we do not sell data).

  • Right to Non-Discrimination: We will not discriminate against you for exercising your rights.

To exercise these rights, please contact us at [Insert Contact Email].

6. Data Security

We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse. While we strive to ensure the security of your data, no system can guarantee absolute security.

7. Special Note for Minors

We do not knowingly collect personal information from individuals under 18 without parental or guardian consent. If you believe we have collected such information, please contact us.

8. Opt-Out of Communications

You may unsubscribe from newsletters or promotional materials at any time by clicking the "unsubscribe" link in our emails or by contacting us directly.

9. Accessibility Compliance

We are committed to ensuring our website is accessible to all users, including those with disabilities, and adhere to relevant accessibility standards.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their privacy policies.

11. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

12. Contact Us

If you have questions about this Privacy Policy, contact us at:

  • Email: info@holisticunderground.org

  • Mailing Address: 2323 Broadway #085, Oakland, CA 94612